Privacy Policy

Silver Lining Spreadsheet Automation (SLSA)

Privacy Policy

02/02/2023

Our contact details 

Name: Gráinne Evans

Address: 12 Ballyhannon Lodge, Portadown, Co. Armagh, BT63 5YT

Phone Number: 07725118834

E-mail: grainne@slsa.tech

URL: www.slsa.tech

Business Name: Silver Lining Spreadsheet Automation (SLSA)

The type of personal information we collect 

We currently collect and process the following information:

· Name

· Email address

· Phone number

· Website user stats on www.slsa.tech via Google Analytics.

· Data in spreadsheets or other formats that you provide to us for the purposes of carrying out your project. This may contain personal information about you or third parties.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

· For the purpose of finding out more information about our services.

· For the purpose of getting a quote.

· For the purpose of starting and completing a project as agreed by both parties.

We use the information that you have given us in order to provide you with a spreadsheet and other related services. 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent being granted to store your data as a result of contacting us. You are able to remove your consent at any time. You can do this by contacting Gráinne Evans at the email address provided above.

(b) We have a contractual obligation to process your data if you:

      (i) Ask us to provide a quote;

      (ii) Ask us to carry out a project on your behalf.

How we store your personal information 

Your information is securely stored. 

If you make an enquiry to SLSA, but do not proceed with the work and in turn do not formally engage SLSA your data will be held by the organisation for 12 months after your last contact. 

If you engage SLSA we will keep your data for six years after your last contact. 

In both instances, we will then dispose of your information by deleting it from our local computer storage and the cloud. Should we have any hard copies of your information these will be shredded.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at grainne@slsa.tech or on 0772511834 if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at grainne@slsa.techor on 0772511834.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk